Expert Analysis

We analyze the data so you don't have to.

Sophelle's expert monitoring and analysis is what truly separates Continuous Quality™ from the pack. Utilizing proven methodologies that are founded on industry standard principles and a long history of client successes, Continuous Quality™ will help you get the best results from your online business.

Most alert systems simply notify you when a problem exists. You are then left to sift through reams of data to uncover the root of the problem - a process that takes time, resources and expertise.

The Continuous Quality™ alert notifications include a detailed write-up to help you resolve issues quickly. Whenever possible, specific recommendations for eliminating any issues will also be included.

Expert Analysis of QA Testing Process

Continuous Quality Deliverables

  • Analysis of all test results.
  • Immediate, detailed notification when issues are discovered.
  • Monthly reports to summarize findings and recommendations.
  • One-on-one consultation for up to one hour per month.

Your Questions Answered...

  • What does the analysis entail and why is it important?

    The expert analysis is what really separates Sophelle's Continuous Quality™ from any other service or testing solution. Our goal is to have our analysts become an extension of your internal QA team - a dependable, experienced and knowledgeable resource that is working for you.

    To start, our analysts will write all necessary scripts to test your site. In addition, they will read through the data generated from the testing and provide detailed alert reports when issues are identified so that you can quickly resolve issues without tying up your internal resources.

    In addition, our analysts will work with you to develop a solution that best fits your company budget and testing requirements. They will review your monthly summary reports to help you keep track of progress and open issues.

  • How often can I speak to a consultant?

    Our basic level of service provides one-on-one client consultation for up to one hour per month. Our custom option allows you to add additional hours - either ad hoc hours or regularly scheduled hours. We're here to provide the help you need, when you need it.

  • Get more answers to frequently asked questions