Functional Testing

Failure of a business critical system is too costly.

You spend valuable dollars driving traffic to your website. You need to make sure that your visitors can navigate through it, find what they are looking for, and complete the checkout process when they are ready.

Tests should be conducted whenever internal applications are introduced and when external changes occur: new browsers, operating systems, and plug-ins are launched. Sophelle's Continuous Quality™ team will test your product and application releases, and will also keep track of the changes in your web environment and test accordingly.

Functional QA Testing for Web Applications

Continuous Quality Deliverables

  • Manual cross-browser functional testing.
  • Alert reports: immediate, detailed notification when issues are discovered. Easy-to-follow steps to reproduce errors are included.
  • Monthly reports: summarize findings and recommendations.

Your Questions Answered...

  • What is functional testing?

    The functional testing portion of the Continuous Quality™ service tests whether the functionality of various processes are working properly. Functional processes include everything from links to forms to order processing.

  • What applications will be tested with an automated script?

    Our QA experts utilize best practices for manually testing your site each week.

    If you choose to add custom functional testing to your basic plan, we will write a custom automated test script that will run through one or more critical paths throughout the day (number of test scripts and frequency would be determined when setting up the custom plan). We recommend starting with your most critical path to test - the path which will affect your bottom line the most. For most ecommerce companies, this path is the checkout process. Other critical paths, however, include user registration and onsite search.

  • Does your service support SSL for testing transactions?

    Yes.

  • How will I be notified of issues?

    As soon as an issue is discovered, you will receive a detailed Alert Report via email. Alert Reports contain details of issues found, steps to reproduce the errors, screen shots, and whenever possible we will also include specific recommendations for resolving the issues.

  • Get more answers to frequently asked questions