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Keeping Up with
Growth
A successful, business-to-business company
involved in the procurement of printing
services for Fortune 500 companies wanted to
review the performance, security and data
integrity of its online software system.
Poised for dramatic growth in the near
future, the company needed assurance that
its sophisticated e-procurement software
could handle increasing demand.
Sophelle's
Assessment
Sophelle conducted a complete Quality
Assurance Assessment and Risk Audit.
Sophelle looked at all aspects of the
client's development and staging, as well as
its production environment and business
processes.
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Challenge
- A company poised for growth wasn't
sure its e-procurement system was up
to the task.
Solution
- A complete Risk Assessment and
Quality Assurance Plan, with a
roadmap to get there.
Result
- The company is ready for growth
while maintaining service levels. |
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Based on the findings, Sophelle
created a Risk List that identified
potential exposures, including those that
could be caused by hackers, bad data, human
error and system failures.
Solution
Sophelle prioritized the exposures and
created a Risk Plan. The plan outlined the
steps, costs and resources necessary to
address each risk. Sophelle then created a
comprehensive approach to overall Quality
Assurance that included practical, cost
effective test methods and deployment plans.
Finally, Sophelle automated many processes
that were being done manually, increasing
scalability to accommodate the company's
projected growth.
Result
As part of its continued support, Sophelle
is currently putting these plans into
action. The client is now confidently poised
for rapid growth and ready to respond to
their current and future customers' needs.
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