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Dealing with Growth
With a series of major projects scheduled
for the upcoming year, a Director of Store
Systems for a national retailer was
concerned that aggressive goals and time
constraints could put an unsupportable
strain on the resources within his
development group.
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Challenge
- A national retailer needed help
aligning staff resources with the
demands of growth and change.
Solution
- An array of contract and
contract-to-hire professionals,
smoothly blended with the retailer's
internal team.
Result
- The ability to achieve goals,
strengthen staff, and meet the
demands of growth. |
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The sheer volume of work
was too much for the current permanent staff
to handle. New technologies that the staff
was unfamiliar with were being introduced,
adding yet another degree of difficulty.
Sophelle's
Assessment
Sophelle found that the company lacked
detailed job descriptions, causing
inefficiencies and preventing them from
recognizing their staffing needs. In
addition, the company was not aware of the
staffing options that were available to help
them meet their challenges.
Solution
Sophelle reviewed the job requirements and
provided a detailed breakdown of costs and
staffing options. The client required a wide
array of skilled and experienced personnel,
with employment duration and terms varying
with each position. Sophelle delivered
capable IT professionals in each of the
following areas:
Developers
- To address resource
limitations, the company required contract
developers through the lifecycle of the
upcoming project. Sophelle provided several
developers with the varying skill sets
necessary to successfully tackle the
projected workload. Knowledge transfer from
the additional resources resulted in
significantly enhanced productivity.
Business Analysts
- The sudden influx of projects and
introduction of new technologies called for
additional analysis. To get over the
short-term hurdle, Sophelle provided two
Business Analysts on a contract basis. Due
to their combined experience in retail and
the new technologies, they were immediately
up-to speed delivering value.
Quality Assurance
- The projects necessitated the immediate
implementation of quality assurance
personnel, with additional QA services
needed on an ongoing basis. Initially, the
client wanted the flexibility of a contract
relationship with the option to hire at a
later date. Sophelle provided personnel on a
contract-to-hire basis, meeting the client's
needs for both QA expertise and flexible
employment terms.
Result
Contract staff allowed the team to meet
goals and rapidly get employees up-to-speed
on new technologies. Contract-to-hire
arrangements allowed the Director to find
and retain proven talent, strengthening his
organization. The department was more
responsive to its customers and well
positioned to meet the ever-increasing
demands being placed on it. |
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