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Bringing Systems
Up-to-Date
A 1,000-store specialty retailer needed to
update the operating system on which the
company's 15,000 cash registers ran. Its
current system, built on a Windows platform,
was four generations behind and unable to
run new point-of-sale, time-and-attendance,
inventory, and price management software
that the company wanted to deploy.
Additional goals included:
- Increased system stability and
reliability
- A dependable backup process
- Enhanced remote management
capabilities
- Reduced total cost of ownership
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Challenge
- A retailer needed to update its
legacy operating system in order to
deploy new, competitive software.
Solution
- A thorough assessment of options,
with a roadmap for the future.
Result
- A future-ready platform based on
solid planning and a realistic
understanding of costs and benefits. |
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Before making a significant investment in
new software and hardware, the company
wanted to examine the feasibility and
benefits of alternative operating systems.
Sophelle's Assessment
Sophelle conducted a comprehensive
analysis, looking at alternatives such as
Windows 2000, Windows XP, Unix and Linux,
from a variety of vendors. Sophelle also
evaluated factors such as software
availability, maintenance issues, training
requirements and the retailer's projected
needs and costs for the future.
Solution
With a thorough understanding of the store
and home-office environments, Sophelle was
able to calculate the up-front and
long-term costs for the retailer to retool
their organization. In addition, Sophelle
put together a technical vision for the
company, including a two-year roadmap for
planning.
Result
The retailer can confidently proceed in
updating its operating platform, knowing
that it has made the best choice for
meeting its current objectives as well as
its future plans for growth.
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