Challenge: The Strain of New Product Development An established software provider was in the midst of constructing a beta version of a new core product offering. The software development effort was strained by limited resources from all departments across the...
Learn MoreThe Challenge The CIO of a Fortune 500 wholesale club chain was concerned that a plan to evolve the IS organization into a more customer-focused entity had an unintended, negative effect on project and change execution. He observed vast inconsistencies...
Learn MoreThe Challenge A national retailer with over 400 locations experienced a myriad of problems with the use of their in-store systems. Because the retailer relied heavily on seasonal employees, their lack of training materials led to management problems, poor customer...
Learn MoreThe Challenge The CIO of a big box retailer was seeking to improve the productivity of his IT organization. Existing SDLC and change management procedures provided an adequate framework for project and change execution, but lacked formality in the areas...
Learn MoreThe Challenge A luxury lifestyle brand’s ecommerce site experienced an enviable predicament: demand was high – so high, in fact, that the company’s existing fulfillment systems were starting to stress as they tried to keep up with processing the volume...
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