Sophelle Focus Reports provide research and insights into retail technology and operations based on our associates’ work with leading retailers on strategy and implementation projects.

Focus Report pop-up retail Compelling Customer Experience

Compelling Customer Experience

As technologies and channels evolve, so are consumer expectations. Success in retail requires meeting or exceeding these expectations by delivering a compelling customer experience.This Focus Report looks at a range of approaches and solutions that offer the opportunity to compel customers to shop with you.

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