Maya Hamilton - Sophelle

Maya Hamilton

Vice President, Practice Leader
AI

About Maya Hamilton

Maya Hamilton is Vice President, Practice Leader for AI at Sophelle, where she leads the firm’s AI practice and helps retail organizations turn AI opportunity into measurable business value. She works with retail leaders to identify where AI can create meaningful financial and operational impact, prioritize investment, and build a practical path from opportunity to execution.

Maya brings more than 20 years inside retail, spanning merchandising and planning, P&L and digital leadership, and enterprise transformation. Her experience includes Digital P&L management at Kipling USA and leadership roles at major global brands including VF Corp, Ann Taylor, LOFT, and Banana Republic. That operator background shapes her approach to AI: investments must work within the realities of the business and deliver measurable results.

Maya’s work spans AI strategy and opportunity prioritization, workforce enablement and adoption, AI and technology selection, practical governance, and scaling successful initiatives into repeatable business capabilities. Her Profit-First approach brings financial discipline across that work, helping leaders evaluate opportunities against business value and feasibility, focus investment where it can create meaningful impact, and establish the organizational capabilities and guardrails required to adopt AI responsibly and at scale.

Expertise
AI Transformation for Retail
Profit-First AI Strategy
Retail Operations & Digital P&L Management
AI-Driven Demand Forecasting
Dynamic Pricing Optimization
C-Suite Advisory on AI Adoption
AI Governance and Risk Management
Representative Projects
AI transformation roadmaps for global retailers
Demand forecasting model implementation
Dynamic pricing optimization
AI governance and risk frameworks
Digital P&L turnaround initiatives
Retail Data & AI Centers of Excellence
Predictive analytics for merchandising and supply chain
Generative AI for content and customer engagement

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