Consistency, Passion, and the Reality of Long Haul Leadership
In this 300th episode of the Creative Shop Talk Podcast, I'm sharing a personal reflection on what it takes to keep showing up in business over the long haul. Rather...
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In this 300th episode of the Creative Shop Talk Podcast, I'm sharing a personal reflection on what it takes to keep showing up in business over the long haul. Rather...

The conversations shaping the future of retail are happening here. Christine Russo, globally recognized thought leader, interviewer, and retail industry insider, goes one-on-one with the CEOs, founders, and executives driving...

What does it really take to win over Gen Z and Gen Alpha in 2026? Aliyah Flowers, B2B Community Manager at RETHINK Retail, connects with Sourabh Sharma, Head of Marketing...

In this episode, I’m reframing what customer loyalty really means for independent retailers. Rather than focusing on loyalty programs or post-purchase follow-up, I’ll explain how customer loyalty is formed long...

On this week’s Modern Retail Podcast, senior reporter Gabi Barkho delves into the growing phenomenon of AI-generated review summaries. It’s one of the many ways generative AI is already impacting...

In this episode of the Retail Mystery Series, I’ll walk you through a common situation many shop owners experience but struggle to explain. Sales are strong. The shop is busy....

Retail didn't have a middle management problem. It had a leadership investment problem — and solved it the fastest and worst way possible. In this episode, Ron breaks down what...

In this first episode of a three-part series, I’m talking about what it really means to create an exceptional brand in today’s retail environment. I’m sharing what I’m seeing in...

What's the most powerful thing you can do to grow your business? It's not another spreadsheet, Facebook ad, or reel. It's sitting across the table from someone who truly understands...

In this episode of the Creative Shop Talk Podcast, I’m sharing seven common patterns I see repeatedly with independent retailers who are working hard but still feeling stuck. These are...

In this episode, I sit down with best-selling marketing author and speaker Mark Schaefer to talk about what matters most for independent retailers in a world that’s being increasingly shaped...

Six months into 2026, the American consumer absorbed a war, $4.49 gas, a 74-year sentiment low, five months of accelerating inflation, and negative real wages. They kept showing up. Real...