Moving Beyond the Buzzwords
Unified Commerce isn’t a new term, but true execution remains the “Holy Grail” for enterprise retailers. In this episode, Steven Bailey, EY Americas Retail Studio+ Leader and Jonathan Aitken, SVP at RADAR, discuss why the gap between vision and reality is still so wide, and how to close it.
The Foundation of Real-Time Retail
From the friction of in-store returns to the high cost of order cancellations, the duo explores how fragmented data ruins the customer experience. They break down why “throwing AI at the problem” isn’t a fix for a broken architectural foundation.
