The Challenge The CIO of a big box retailer was seeking to improve the productivity of his IT organization. Existing SDLC and change management procedures provided an adequate framework for project and change execution, but lacked formality in the areas...
Learn MoreThe Challenge A luxury lifestyle brand’s ecommerce site experienced an enviable predicament: demand was high – so high, in fact, that the company’s existing fulfillment systems were starting to stress as they tried to keep up with processing the volume...
Learn MoreSystem Selection System selection can often be a daunting and time-consuming process. Sophelle has been helping retailers successfully navigate all phases of the system selection process for years; our clients are able to leverage our extensive experience and resources related...
Learn MoreThe Challenge Despite its benefits, rapid growth can present a multitude of challenges. A leading retail SaaS-based vendor was in need of additional capacity and flexibility to keep up with growth and future demand. The business accelerated rapidly, and it...
Learn MoreThe Challenge With a series of major projects scheduled for the upcoming year, a Director of Store Systems for a national retailer grew concerned that aggressive goals and time constraints threatened to put an unsupportable strain on the resources within...
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