ABCDEFGHIJKLMNOPQRSTUVWXY

A

A Chief Information Officer (CIO)Account Executive (AE)Account Manager (AM)Accounts Payable (AP)action alleyad-to-sales percentageadd-on-saleAIDAallocationallowanceanchor storeAnnual Recurring Revenue (ARR)Annual Recurring Revenue (ARR)Application Programming Interface (API)Application Service Provider (ASP)Asia-Pacific Economic Cooperation (APEC)Assembled to Order (ATO)assortment planningAugmented reality (AR)Augmented reality (AR)automated biddingAverage Basket Value (ABV)Average Order Value (AOV)

B

Backlinksbalanced tenancyBANTbarcodebeaconsbenchmarkingbig box storebig dataBill of Lading (BOL)Bill of Materials (BOM)Black FridayBlack HatBounce Rate (BR)brand awarenessbreadth of assortmentsbrick and clickbundle pricingBusiness Development Representative (BDR)Business Process Optimization (BPO)Business to business to consumer (B2B2C)Business to Consumer (B2C)Business-to-business (B2B)Business-to-employee (B2E)Buy One Get One (BOGO)Buy online pick up in-store (BOPIS)Buy Online Return in-Store (BORIS)

C

call centercall tagCall To Action (CTA)Canadian Anti-Spam Legislation (CASL)cannibalizationCard Security Code (CSC)Card Verification Code (CVC)Card verification value (CVV)Cascading Style Sheets (CSS)Cash On Delivery (COD)cash wrapChief Digital Officer (CDO)Chief Executive Officer (CEO)Chief Financial Officer (CFO)Chief Governance Officer (CGO)Chief Marketing Officer (CMO)Chief Operating Officer (COO)Chief People Officer (CPO)Chief Revenue Officer (CRO)Chief Security Officer (CSO)Chief Strategy Officer (CSO)Chief Technology Officer (CTO)click and collectClick-through-Rate (CTR)clientelingcloud POScomputer visionconsignment merchandiseConsumer packaged goods (CPG)contactless paymentContent Management System (CMS)contribution marginControlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM)conversionscoreCost per click (CPC)Cost per thousand (CPM)CROcross-merchandisingcross-sellCustomer Acquisition Costs (CAC)customer data platformCustomer Experience (CX)Customer Resource Management (CRM)

D

deadstockdemand forecastingdepth of assortmentdestination retailerdigital advertisingdigital asset managementDistributed Order Management (DOM)DNVBdropshipDTCdynamic clustering

E

EASElectronic Data Interchange (EDI)Electronic Product Code (EPC)electronic shelf labelemail service provider (ESP)endless aisleenterprise resource planningEPOSEuropay, Mastercard and Visa (EMV)european article number

F

Fast-moving consumer goods (FMCG)FIFOFMCGFood Safety Modernization Act (FSMA)footballforecastingFree on board (FOB)

G

green retailing

H

hardlines and softlineshigh-speed retailHuman Capital Management (HCM)

I

impulse purchaseinfluencer marketingintegrated supply chainIntegration platform as a service (IpaaS)Internet of Things (IoT)inventory managementinventory turnoverisolated store

J

jobberJust in Time (JIT)

K

Key Performance Indicators (KPI)keystone pricing

L

Last in, First Out (LIFO)leader pricingLife Time Value (LTV)location-based serviceloss prevention

M

m-commercemarket penetrationmarket researchmass customizationmass merchandisersMaster data management (MDM)merchandisingMobile POS (mPOS)model stock planmonthly sales indexmulti-channel retailmystery shopper

N

Near-Field Communication (NFC)Net Promoter Score (NPS)never-out listniche retailer

O

off-price chainomnichannel retailopen to buyopen-to-buyOptical character recognition (OCR)order lead timeOrder Management System (OMS)

P

perpetual inventorypersonalizationplanogramspoint of purchase displayPoint of Sale System (POS)pop-up shoppredatory pricingprestige pricingProduct Information Management (PIM)product life cycleproduct lifecycle managementpsychological pricing

Q

Quality assurance (QA)Quality Control (QC)Quality Management System (QMS)quota

R

radio frequency identificationrelationship retailingreserve and collectretail advertisingretail enterprise resource planningretail tradereverse logistics

S

sales forecastingsearch engine marketingsell-through rateshelf managementshowroomingshrinkagesocial commerceSoftware as a Service (SaaS)standardizationstock coverStock Keeping Unit (SKU)stock turnoversupply chainsystem integrator

T

The California Consumer Privacy Act (CCPA)The General Data Protection Regulation (GDPR)Third-party logistics (3PL)tribe tailingtriple net lease

U

unified brandunits per transactionuser-generated content

V

Virtual reality (VR)visual merchandising

W

Warehouse Management System (WMS)webroomingWeekly Sales, Stock and Intake (WSSI)wholesaleworkforce managementworkforce management

X

X-efficiency

Y

Year-over-Year (YOY)