The Challenge A large apparel retailer with multiple store locations recognized the lost potential of top-line opportunities due to their existing ecommerce platform. Newer, more sophisticated platforms offered greater functionality and better support to leverage up and coming social media and omnichannel capabilities. They also needed a partner whose culture and processes fit better with…
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System Implementation
B2C Digital Powerhouse Grows Into B2B
The Challenge An Internet Retailer Top 500 company and Inc. 500 Fastest Growing private company was getting ready for a major ecommerce platform update. Wanting to expand into the business-to-business (B2B) marketspace, the executive team turned to Sophelle for selection of an optimal ecommerce platform. Making an upgrade from their current platform, the retailer was…
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Data Center Migration Offers Room for Rapid Growth For Growing SaaS Technology Leader
The Challenge Sometimes rapid growth presents large challenges. A leading retail SaaS-based vendor was in need of additional capacity and flexibility to keep up with growing and future demand. The business was accelerating rapidly, and it needed additional data storage in the form of a private cloud. A previous data center move hadn’t gone as…
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Automated Testing Brings Enterprise Retailer Rapid Deployment and Success
The Challenge A world renowned designer, manufacturer, distributor, and retailer of fashion and luxury goods was preparing to rollout a new, global point-of-sale solution. With nearly 280 stores in 37 countries, the implementation posed some complex, daunting challenges. Procedural inefficiencies, limited resource availability, and a shortage of quality assurance expertise threatened to undermine the project….
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Strong IT Roadmap Allows Specialty Retailer To Upgrade POS With Ease
The Challenge A 1,000-store specialty retailer needed to update the operating system on which the company’s 15,000 cash registers ran. Its current system, built on a Windows platform, was four generations behind and unable to run new point-of-sale, time-and-attendance, inventory, and price management software that the company wanted to deploy. Additional goals for the POS…
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