Sophelle provides our clients with in-depth retail consultant services in the disciplines most vital to retail success. This focus ensures we stay ahead of industry trends while staffing projects with proven subject matter experts. Each area is managed by Practice Leaders with at least 20 years’ of client-side and consultancy experience working closely with teams at top-flight companies.

ecommerce retail consultant services

Strategy drives retail success. Our accomplished executives will work closely with you to uncover opportunities and create cost-effective, high-performing strategies tailored to your business.

Retail System Selection

Sophelle's experts help you select solutions that meet current requirements, support future demands, and have the agility to support your business through uncertain times.

System Implementation

We will quickly assemble proven and tested resources to get your technology up and running fast and on schedule while helping you avoid mistakes that can cripple a project.


By assessing organizational readiness, developing a change management strategy, and crafting a communications plan, Sophelle’s experts ensure a smooth technology rollout and adoption.

ecommerce retail consultant services
Omnichannel Strategy

Success in retail demands an omnichannel strategy with the agility to drive innovation throughout the enterprise.

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eCommerce Personalization Services

Consumers demand a compelling experience and personalization is key to delivering it. Sophelle provides full-service personalization services including strategy, selection, implementation, and optimization.

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Solution Delivery & Support

Sophelle is a proven partner with the knowledge and experience to ensure No Surprises solution delivery, optimization, and ongoing support for your retail solutions.

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Change Management

Ensure your complex projects succeed by engaging Sophelle's change management services to prepare, support, and reinforce project objectives throughout the full project lifecycle.

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Due Diligence

Sophelle provides expert due diligence, evaluation, analysis, and recommendations to inform investment decisions and resources to accelerate growth and profitability.

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Quality Management

Sophelle's quality experts can manage all of your testing needs, from traditional software QA and load testing to usability and User Acceptance Testing, by leveraging our proven methodologies and dedicated resources.

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Project Management

Sophelle's highly trained and experienced project managers combine domain expertise and industry best practices to complete complex projects with No Surprises - on time, on budget, and on spec.

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Organizational Management

Strengthen your team and optimize your organizational structure. Sophelle plans organizations of the future, coaches team members, and fills in for key roles on an interim basis.

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Business Intelligence

Benefit from real-time data and reporting customized to your unique needs. Sophelle implements “self-service” tools and enhances them with alerts, data mining, forecasting and analytics.

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Let's Talk

To learn more about any of our retail consultant services, or to speak to a practice area leader, please call us.


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