Retail Consultant Services
Sophelle provides our clients with in-depth retail consultant services in the disciplines most vital to retail success. This focus ensures we stay ahead of industry trends while staffing projects with proven subject matter experts. Each area is managed by Practice Leaders with at least 20 years’ of client-side and consultancy experience working closely with teams at top-flight companies.
Retail Strategy
We are a retail management and technology consultancy unique in our ability to craft effective, customized strategies across all channels to drive your success. Our seasoned executives will work closely with you to uncover opportunities and create cost-effective, high-performing plans tailored to your business.
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Solution Selection
Selecting technology that fits and future-proofs your business requires industry expertise. Our accomplished retail experts will help you select proven IT and ecommerce systems that enable your company to deliver on its unique advantages. We’ll help you benchmark against the best as well as make smart investment decisions.
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No Surprises Implementation
Sophelle’s Practice Leaders and consultants who know how to get your technology up and running both on- time and on-budget will quickly assemble experienced resources with our No Surprises approach through shared expectations, operational discipline and complete transparency.
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Ongoing Optimization
By creating efficient and effective processes, assessing organizational readiness, developing an effective change management strategy, and leveraging best practices in program and project management, Sophelle’s experts work to maximize clients' return on their investments.
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Omnichannel Strategy
Success in retail demands a consumer-centric omnichannel strategy with the agility to drive innovation throughout the enterprise.
eCommerce Personalization Services
Consumers demand a compelling experience and personalization is key to delivering it. Sophelle provides comprehensive personalization services including strategy, selection, implementation, and optimization.
Solution Delivery & Support
Sophelle is a proven partner with the knowledge and experience to ensure No Surprises solution delivery, optimization, and ongoing support for your retail solutions.
Change Management
Ensure your complex projects succeed by engaging Sophelle's change management services to prepare, support, and reinforce project objectives throughout the full project lifecycle.
Due Diligence
Sophelle works with private equity and retail investors to gain greater understanding of a retailer's value and need for additional investment.
Quality Management
Sophelle's quality experts can manage all your testing needs, from traditional software QA and load testing to usability and User Acceptance Testing, by leveraging our proven methodologies and dedicated resources.
Project Management
Sophelle's highly trained and experienced project managers combine domain expertise and industry best practices to complete complex projects with No Surprises - on time, on budget, and on spec.
Organizational Management
Strengthen your team and optimize your organizational structure. Sophelle plans organizations of the future, coaches team members, and fills in for key roles on an interim or fractional basis.
Business Intelligence
Benefit from real-time data and reporting customized to your unique needs. Sophelle implements “self-service” tools and enhances them with alerts, data mining, forecasting, and analytics.