Digital CommerceeCommerce and digital marketing are transforming at a breakneck pace and are ever-more important to a true omnichannel customer experience. Our team can help your business identify strategies that maximize your online marketing and customer experience while enhancing all channels.
Business IntelligenceExecutives are benefiting from real-time data and reporting customized to the unique needs of their business. Sophelle will not only implement “Self-service” tools, but also complete the picture with alerts, data mining, forecasting, text analytics, and competitive data capabilities.
Personalization ServicesConsumers demand a compelling experience. Personalization is key to delivering it. Sophelle provides full-service personalization services on many of the leading solutions. Strategy, selection, implementation, and empowerment to deliver compelling customer experiences.
Change ManagementHelp your complex projects succeed by engaging our change management services to prepare, support, and reinforce project objectives within your company throughout the full project cycle.
Due DiligenceIf you’re acquiring a business or looking to increase the value of a one, Sophelle can provide expert evaluation, analysis, and recommendations to inform your decisions and resources to accelerate growth and profitability.
Project ManagementOur highly trained and experienced project managers leverage effective management and methodologies while working closely with internal staff to complete complex projects on time and on budget.
Quality ManagementOur quality experts can manage all of your testing needs, from traditional software QA and load testing to usability and User Acceptance Testing, leveraging our proven methodologies and dedicated resources.
Organizational ManagementStrengthen your team and optimize your organizational structure. We recruit world-class executives and teams, plan organizations of the future, coach team members, and fill in for key roles on an interim basis.
Solution Delivery & SupportSophelle is a certified partner for most major providers, with the knowledge and tools to ensure seamless integration, and strategic planning skills to guide these solutions’ effective use and adoption.
To learn more about any of our retail consultant services, or to speak to a practice area leader, please call us.
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