Sophelle provides our clients with in-depth retail consultant services in the disciplines most vital to retail success. This focus ensures we stay ahead of industry trends while staffing projects with proven subject matter experts. Each area is managed by Practice Leaders with at least 20 years’ of client-side and consultancy experience working closely with teams at top-flight companies.
Retail System Selection
Selecting technology that fits and future-proofs your business requires expert knowledge of industry best practices and promising trends. We’ll help you select retail solutions that meet your current requirements as well as offer capabilities to support ever-changing customer demands. As importantly, today’s solutions must have the agility to support your unique value proposition through both the uncertain times and those more predictable.
Digital Commerce
eCommerce and digital marketing are transforming at a breakneck pace and are essential for a true omnichannel customer experience. Our team can help your business identify strategies that maximize your online marketing and customer experience while enhancing all channels.
Business Intelligence
Executives benefit from real-time data and reporting customized to the unique needs of their business. Sophelle will not only implement “self-service” tools, but also enhance them with alerts, data mining, forecasting, text analytics, and competitive data capabilities.
Personalization Services
Consumers demand a compelling experience and personalization is key to delivering it. Sophelle provides full-service personalization services on many leading solutions. Strategy, selection, implementation, and empowerment deliver compelling customer experiences.
Change Management
Help your complex projects succeed by engaging our change management services to prepare, support, and reinforce project objectives within your company throughout the full project cycle.
Due Diligence
If you’re acquiring a business or looking to increase the value of a one, Sophelle can provide expert evaluation, analysis, and recommendations to inform your decisions and resources to accelerate growth and profitability.
Project Management
Our highly trained and experienced project managers leverage effective management and methodologies while working closely with internal staff to complete complex projects on time and on budget.
Quality Management
Our quality experts can manage all of your testing needs, from traditional software QA and load testing to usability and User Acceptance Testing, by leveraging our proven methodologies and dedicated resources.
Organizational Management
Strengthen your team and optimize your organizational structure. We recruit world-class executives and teams, plan organizations of the future, coach team members, and fill in for key roles on an interim basis.
Solution Delivery & Support
Sophelle is a proven partner with the knowledge, strategic planning skills, and tools to ensure seamless integration, effective use, and adoption of the solutions.
Let's Talk
To learn more about any of our retail consultant services, or to speak to a practice area leader, please call us.
855.767.4355
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