Quality Management

“Innovation is the ability to see change as an opportunity not a threat.” - Steve Jobs If there’s an industry constantly pressured to innovate, it’s retail.  Look at fashion, for example. Every season has to bring in something de rigeur...

The Challenge A publicly traded, New York-based retailer of fine accessories and gifts with more than 300 stores in the United States and Canada was on the verge of replacing its existing POS system. The POS project team anticipated the...

The Challenge A successful specialty retailer with hundreds of locations nationwide was seeking to deliver the latest version of its RedPrairie Labor Management solution to its entire chain. With such a large deployment looming, the retailer wanted to re-examine their...

The Challenge A booming online fashion boutique for women’s apparel and accessories was in the process of migrating to a state-of-the-art ecommerce solution. The transition was a substantial investment of time and budget, and the e-tailer wanted to ensure that...

The Challenge: Cumbersome Testing Procedures A leading national retailer was developing a new, mission critical, in-store application. Product reliability and stability were crucial, and the target deployment date was fast approaching. The retailer needed assurance that, given the time constraints,...