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Reimagining Retail: The Changing Ways Gen Zers Are Shopping and 3 Campaigns That Really Worked With Them

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss how Gen Zers discover products; where they stand on buy now, pay later; and how...

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Data Unification: Retail’s New Power Play

In a fascinating interview at NRF 2024, Barry Padgett, CEO of Amperity, sheds light on the burgeoning role of data unification in the retail sector. As we delve into this...

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Reimagining Retail: The Most—and Least—Important Takeaways from NRF 2024

On today's podcast episode, we discuss this year's National Retail Federation event—the main takeaways, the best side conversations and booths, and the discussed trends we don't see coming to fruition....

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Shoptalk 2024 Sneak Peek: with Krystina Gustafson

One of the hottest tickets this year is the much-anticipated annual edition of Shoptalk in Las Vegas. This year’s key topics will not disappoint, with a focus on how AI...

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Investigating The Evolved Customer Journey: Trends, Challenges & Priorities

Retailers know that digital influences the customer journey, from initial awareness to post-purchase. So why is there still such a staggering divide between consumers’ digital and physical brand experiences? We...

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How customer-facing AI will energize retail’s future

Kate Ancketill, CEO and founder of GDR Creative Intelligence, talks about the current trends in technologies impacting retail, the impressive pace of innovation in the industry, and what gives her...

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Role of KPIs in building Winning Customer Experience

In this episode, Breanna Moreno, VP of Customer Experience at True Classic, takes us behind the scenes of the brand’s retail expansion journey and breaks down their thoughtful approach to...

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Balancing Profit and Purpose in Skincare Retail

In this episode Cameron Baty discusses the challenges and triumphs of building a successful retail business from the ground up. Cameron shares insights into maintaining product quality, the importance of...

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