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Reimagining Retail: How Search is Changing How We Shop Today — and In the future

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss how retailers are staying ahead of the curve on search and also search within retail...

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Reimagining Retail: The Changing Ways Gen Zers Are Shopping and 3 Campaigns That Really Worked With Them

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss how Gen Zers discover products; where they stand on buy now, pay later; and how...

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Marketing Trends that Defined 2023: The Year of AI, Personalization and Loyalty Programs

For the final Retain episode of 2023, to wrap up the year, Lauren DeSouza is looking back over the previous 12 months to identify the biggest marketing trends of 2023....

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What Can Salesforce’s AI Do?

At the heart of Salesforce’s transformative journey in the retail sector is Rob Garf, a visionary with an impressive 25-year tenure in global retail. His multifaceted career spans roles as...

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Reimagining Retail: The Most—and Least—Important Takeaways from NRF 2024

On today's podcast episode, we discuss this year's National Retail Federation event—the main takeaways, the best side conversations and booths, and the discussed trends we don't see coming to fruition....

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Reimagining Retail: How AI Can Help with Hyperpersonalization and Promising Examples of AI Retail

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss what AI can do for retail, who the biggest players are, and if hyperpersonalization is...

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Shoptalk 2024 Sneak Peek: with Krystina Gustafson

One of the hottest tickets this year is the much-anticipated annual edition of Shoptalk in Las Vegas. This year’s key topics will not disappoint, with a focus on how AI...

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Accelerated Retail: Unleashing Unified Personalization

Episode 2 of the RETHINK Retail and Microsoft Mini Podcast Series, "Unlocking True Personalization in 2024 with Unified Commerce," is where the future of retail is unveiled. Joined by Microsoft...

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Investigating The Evolved Customer Journey: Trends, Challenges & Priorities

Retailers know that digital influences the customer journey, from initial awareness to post-purchase. So why is there still such a staggering divide between consumers’ digital and physical brand experiences? We...

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Retail trends to watch in 2025

We’re ringing in the new year with new retail predictions. In one of our most popular annual episodes, NRF Vice President of Education Strategy Susan Reda joins us to forecast...

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Get ahead of the future of retail

If you had a crystal ball to forecast retail’s future, what would you see? Coming to you from NRF 2025: Retail’s Big Show, we’re joined by Cassandra Napoli, head of...

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The Essential Retail Trends And Themes Shaping 2025

As we step into 2025, the retail landscape continues to evolve at a breathtaking pace. But what are the essential themes shaping the future of the industry? In this episode,...

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