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Amid rising returns volumes, retailers are most worried about the cost of returns, yet retailers also say they don’t want their return policies to scare away consumers. Consumers? Well, they...
Inflation is at a 30-year high, and retailers must move swiftly to respond. While consumers are feeling the pain at the point of sale, inflation is impacting all parts of...
In this influencer strategy webinar, the PSFK iQ research team examines the current state of the influencer marketing landscape across the creator economy, diving deep into best practices and real...
Here’s the good news: Consumers are expected to go all out for the 2022 holiday shopping season, especially when compared to the past two years. The bad news? Inflation, supply...
Join leaders from PSFK, Prophet, The Home Depot, and GAP Inc. for a special webinar unpacking the top value-building strategies to exceed your consumers’ expectations by driving sustainable change across operations, CX, culture & sales. Establishing...
Cross-border ecommerce has grown at an astounding rate over the last year, and it doesn’t appear to be slowing down any time soon. By the end of 2022, it’s projected...
Creating loyal customers requires more than just offering smooth purchase experiences and excellent fulfillment. How retailers handle returns can make or break customer relationships. As the cost of acquiring new...
In this on-demand webinar, we’ll help you identify the right chatbot that can revolutionize the way customers interact with your business. No more long support phone calls, complicated web forms,...
Setting the scene for Lifestyle Brands, Sports, and Gaming Organizations on their NFT journey. The global NFT market has emerged as a significant and growing subsegment of the digital assets...
In this special edition of Thinking Caps, Christopher Wylie shares his thoughts on the metaverse, marketing hurdles, and the future of privacy issues. For instance, who is regulating how the...
This is the second part of our webinar “Metaverse 101” where we discussed the difference between the consumer and enterprise metaverse, how digital twins – clones of real world objects and systems – can...
Technology is enabling creation of alternative realities and virtual worlds, creating opportunities where you can visit the moon, the Himalayas and the Amazon without having to fly anywhere. Watch the...