Retail success is about creating a compelling customer experience and today it takes innovation to be compelling. Sophelle is a management and technology consultancy focused on retail. Over our 20+ years, we’ve helped hundreds of leading retailers on thousands of...
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There is a shift in the store that is bringing about a fulfillment evolution Consumers are no longer just going to the store and buying what they need, and that is changing the way retailers do everything from fulfilling and...
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In a recent podcast with Tim Parry of Bricks and Clicks, I had the opportunity to share my thoughts on the state of retail, beginning with the shift in shopping habits of the sporting goods sector. The simple fact is...
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