There was an interesting picture recently posted on LinkedIn showing New York City’s tall, shimmering skyscrapers, juxtaposed against the city’s shaky foundations. They suggested that the image was a metaphor. We agree. What we saw was a metaphor for retailers...
Learn MoreAfter a full year of pandemic living, it finally feels like we’re reaching the tail end of this life-altering situation. As the vaccination push continues, businesses are preparing for a return to normalcy—whatever that may look like in the post-COVID...
Learn MoreThere’s no denying that the COVID-19 pandemic has altered people’s shopping habits. According to IBM’s 2020 U.S. Retail Index report, the pandemic has accelerated the shift to digital shopping by roughly five years. TechCrunch called AR “the answer to plummeting...
Learn MoreEight months into the pandemic, COVID-19 continues to bring extreme uncertainty to the retail sector. On the one hand, case counts are higher than ever and continue to rise. On the other hand, promising trial results indicate a vaccine...
Learn MoreNo one likes surprises at work. We want to make plans, execute against them, and meet or exceed our customers’ expectations. This is even more the case today in retail. Customers don’t want surprises. They don’t want to arrive at...
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