The Challenge A well-known national footwear retailer with many locations was struggling with an outdated point of sale (POS) system and recognized that an upgrade would lead to a more seamless customer experience. From mobile payments to complex discounts, this...
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After a year of staying inside, wearing pajamas, and hoarding toilet paper, we’re all looking forward to returning to some normalcy. Millennials especially will have quite a bit of adjusting to do. Many of us have privately celebrated major life...
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The Challenge A publicly traded, New York-based retailer of fine accessories and gifts with more than 300 stores in the United States and Canada was on the verge of replacing its existing POS system. The POS project team anticipated the...
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Retail Growth Overwhelming IT Department The Challenge Although fast-paced expansion is a byproduct of a successful retail business, IT may struggle to adequately support that growth. An upscale designer of sportswear and accessories for women with a growing number of...
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This week I decided I desperately needed a booklight. So, like most people these days, I went onto Google, typed in “booklight”, and scrolled through a few different options with the intent to purchase that day. The search yielded a...
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