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Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

Physical retail isn’t dead—but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to bounce back from the covid-19 downturn and thrive in the years to come. Digital...

Resurrecting Retail: The Future of Business in a Post-Pandemic World

Few crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, a...

Retail Isn’t Dead: Innovative Strategies for Brick and Mortar Retail Success

This book provides an accessible and multifaceted vision of the ongoing changes in the retail industry, presenting practical steps a retailer can take in their store to adapt to the...

The Future of Omni-Channel Retail: Predictions in the Age of Amazon

Everyone shops online these days, but there are certain experiences and products that resist the move to e-commerce. When we can order almost anything online, what compels us to make a...

The Shopping Revolution, Updated and Expanded Edition: How Retailers Succeed in an Era of Endless Disruption Accelerated by COVID-19

In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert, and professor at The Wharton School, examines the companies that have been most successful during this wave of change, and...