December is here and if you want next December to look totally different with more cash flow, less chaos, and a smoother-running store, now is the moment to act. Cathy breaks down the current retail climate, what’s shifting in consumer behavior, and the strategies retailers must use to create momentum and finish the year strong.

From understanding your “thumb” customers, to increasing items per sale, to using AI tools to make smarter decisions, this episode is full of clear, actionable retail insights that help you elevate the customer experience, boost holiday shopping performance, and drive business growth.