The Optimization of Customer Experience With AI

Upgrading functionality and customer experience with AI Businesses must work harder than ever to maintain excellence in the experience for their customers. With the resurgence of brick and mortar stores, retailers are challenged with providing a streamlined and personalized customer...

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Keeping Up with the Pace of Change

Are you keeping up with how consumers see you and want you to see them? Forbes predicts that 2019 will be the “year of the final shakeout” for retailers, saying that the losers have sealed their fate because they failed...

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On Our 23rd Birthday, Sophelle Looks Back

Sophelle celebrates its 23rd birthday today, August 22nd, and while we have made dramatic strides since our founding, the world around us has changed quite a lot, too. At the time of our founding in 1995, the President was Bill...

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