The holiday season doesn’t start on an exact calendar date—it begins when shoppers shift into a festive mindset. New research from Intuit Mailchimp and Canvas8 reveals seven distinct phases of holiday shopping, each with its own emotions, behaviors, and spending...
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As retailers seek to differentiate their position by exposing more data, an opportunity emerges for brands to tip the balance of power in their favor–a phenomenon we’re calling “The Big Shift”. In this live event, our expert panel will discuss:...
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Consumers have been quick to adapt to their shopping behaviors from brick and mortar stores to eCommerce, leading to many retailers having a boost in acquired customers. But data shows consumers acquired during Covid-19 are not loyal customers. Going into...
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In today’s hypercompetitive retail landscape, delivering personalized, seamless customer experiences — while maintaining operational resilience — demands more than just data: it requires intelligence at the very edge of your network. Join Penguin Solutions and Retail TouchPoints for this informative webinar exploring...
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Customer expectations for seamless, personalized shopping experiences have never been higher, yet retailers face a critical challenge: Salesforce data shows that 73% of customers expect companies to understand their needs, while friction at any touchpoint can drive shoppers to competitors....
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