Industry: Furniture Retailer and Manufacturer Size: 88 company and licensee U.S. retail locations, 100+ wholesale locations Bassett Furniture sought to transform its online presence and elevate the customer experience to meet the ever-changing expectations of modern shoppers. Their goal was...
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Sophelle's personalization services proved transformative for a U.S.-based apparel company seeking to enhance consumer experience and drive key business metrics. Evaluating their existing algorithms, Sophelle revamped in-cart product recommendations, shifting from a like-sell model to a more effective cross-sell approach....
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A leading apparel retailer faced a challenge: their product recommendations felt generic. Shoppers weren’t seeing items that truly resonated with their interests, and as a result, engagement and revenue weren’t meeting expectations. Finding the Opportunity Sophelle stepped in to analyze...
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Challenge A European apparel retailer was struggling to optimize product recommendations on their website, leading to irrelevant item suggestions and missed revenue opportunities. The retailer’s previous personalization platform exclusively presented customers with generic top-selling product recommendations, which lacked relevance to...
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Challenge Sophelle began working with a well-known apparel retailer 3 years ago on their ecommerce personalization strategy. By implementing recently viewed personalization in the retailer’s shopping cart page, the Sophelle team yielded an impressive boost in conversion rates. But with...
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