Multi-channel marketing is becoming an essential part of running a business Customers want an integrated experience where every aspect of the buying process is seamless. If a shopper searches for something on your website, they’d like special offers presented to...
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Your retail system collects a nearly infinite amount of raw data every year, but what do you do with it all? Here's how you can make your collected data more manageable and, therefore, useful for you and your business. Data...
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The retail experience is a critical element for business success Customers are drawn to experiences. Whether they’re shopping in-store, online, or buying online and picking up in-store (BOPIS), they want authentic, customized service that fulfills their needs. The key to...
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Upgrading Functionality and Customer Experience with AI Businesses must work harder than ever to maintain excellence in the experience for their customers. With the resurgence of brick and mortar stores, retailers are challenged with providing a streamlined and personalized customer...
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Are you keeping up with how consumers see you and want you to see them? Forbes predicts that 2019 will be the “year of the final shakeout” for retailers, saying that the losers have sealed their fate because they failed...
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