June 10, 2004 by Willard N. Ander (Author), Neil Z. Stern (Author) Praise for Winning At Retail "Winning at Retail offers the most effective strategies available for retailers. At McDonald's, the 'Quick-EST' model is crucial, because being close and convenient...
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The Governors of six states (NY, NJ, CT, PA, RI, and DE) outlined the beginning of a plan to come out of the states' lockdowns. West Coast Governors are doing similar. Smart plans based on data will be the basis...
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Retailers, brace yourself As we look ahead to the new year there are more unknowns confronting retailers than in decades. Much is subject to change at a moment's notice, in directions that can't be accurately predicted, and to magnitudes...
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Offering a personalized omnichannel shopping experience gives your customers the chance to move between devices and into your physical store seamlessly When reaching out to past and potential customers, providing a custom user experience is beneficial to both you and...
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Retailers can’t just open a brick and mortar store and expect it to succeed. You’ll have to give your customers more than they receive online; here’s how. Brick and mortar locations have long sustained the retail industry, but with online...
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