Consumers now make purchasing decisions differently than at any other point in the past, standing in stores while using smartphones to compare prices and read reviews, posting pictures of potential purchases on social media to get instant opinions of family...

Despite the focus on the “age of Amazon” in the retail world, the vast majority of retail purchases still happen in physical stores. Because of this, bricks-and-mortar stores aren’t going away any time soon. For retailers that are heavily invested...

Having just finished an amazing week at another NRF BIG Show and having a moment to reflect; I came home wondering “Has omnichannel turned into another 4-letter word?” The buzzword has been in our lexicon for several years now, and...

Retailers face numerous challenges in 2017, from changing consumer behaviors to the explosive impact of digital transformation. To remain competitive this year and beyond, they will have to accept many new realities. 2017 will bring more experimentation on the part...

Retailers Will Become Experimental and Innovative “2017 will bring about more experimentation on the part of retailers to ward off competitive forces. We already see big box retailers experiment with smaller digitized formats, and brands testing out shop-in-shop, pop-up store,...