Retail Strategies Blog

Today’s state-of-the-art product findability is complex with a myriad of technical, operational, and organizational factors given that customers want retailers to meet them with relevancy and a frictionless experience wherever they choose to shop. The implications in delivering seamless experiences...

Regardless of how good a product is or how great the customer service might be, if shoppers can’t find the product they’re looking for from one retailer, they’ll move on to the next. While it’s essential in today’s competitive retail...