Multichannel retail, ecommerce and digital business - interviews, analysis and discussion with Ian Jindal and InternetRetailing

Actionable Strategies and Ecommerce Marketing Advice

Privy presents Ecommerce Marketing School with Ben Jabbawy. A daily podcast to help you scale your Shopify store from $0-$1M in sales. Every weekday, Ben shares quick, 5-minute tips he's learned helping hundreds of thousands of Shopify brands just like yours. So you can steal what's worked and get the tactical advice you need to grow your brand.

Join host Shannon Abel from Blue Acorn iCi as she interviews customer experience and commerce experts about the latest industry insights and trends. Guests come from a wide range of backgrounds and share insight into topics such as experience driven commerce, data & analytics, customer experience, personalization, and marketing.

The #1 eCommerce Operations Podcast

Weekly interviews with eCommerce Operations Leaders with Norbert Strappler, CEO of SyncSpider.

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail.

The role of the retail store is evolving from primarily moving products to a role where brands and retailers deliver remarkable experiences - to move the hearts and minds of the consumer, to sell their idea, their story, the essence of their brand and to deepen the engagement with the consumer. Cloud-connected smart edge technologies will play a major role in facilitating the conversation between manufacturers and shoppers and will actively participate in the selling process. They will revolutionize the level of service retailers are able to offer to manufacturers and shoppers alike. Smart stores will interact with the shopper in a way that is natural, comfortable, and fully respectful of shopper privacy. Responsible Artificial Intelligence will be used to deliver personalized experiences to the shopper, to reward shopper loyalty, to create data-led sales and marketing opportunities for manufacturers, and to maximize profit for the retailer by delivering dynamic pricing at the shelf. To learn more about how to personalize your shopping experiences for consumers, watch on-demand here.

Supply chain constraints are making it more difficult for retailers to get the right products to the right customers at the right time. But with an effective data management strategy, marketing and service teams can proactively engage and communicate with high-value customers when out-of-stocks and shipping delays occur. Register for this webcast to learn how to effectively gather, organize and analyze data, even as new channels and privacy policies emerge. You’ll learn how to:

• Use loyalty program and other first-party data to engage with top customers when out-of-stocks or shipping delays affect product availability and delivery times;
• Enhance personalization capabilities both for loyalty program members and lookalike customer segments;
• Integrate data from new service channels and transforming it into high-value insights; and
• Capitalize on zero- and first-party data opportunities in preparation for a “cookie-less” future.

What you'll learn:

• How a CDP powers personalization in terms of product discovery and content management
• Why personalization is the key to delivering connected commerce experiences
• The reason so many modern companies fail with e-commerce personalization