Sophelle helps retailers create compelling customer experiences in stores, online, and throughout the customer journey and personalization is a key component. Generic, one-size-fits-all experiences no longer cut it.
Sophelle Can Help Answer Your Personalization Questions
Sophelle helps retailers with strategy, selection, implementation, and empowerment services.
Strategy: How can personalization make our experience the most compelling?
Selection: Which personalization solutions best meet my needs and budget?
Implementation: How can I implement personalization solutions with No Surprises?
Empowerment: How do I make sure that I get the most out of my personalization investment?
Personalization Is A Crowded Field
There are over one hundred retail applications that call themselves personalization solutions and the list keeps growing. We’ve identified the solutions that are making an impact on retail customer experiences in our list of top personalization solutions.
Read Doug Weich’s 2018 Forecast for Store Retailing
Read Timm Henderlight’s Three-Part Series on Digital Personalization
Digital Personalization Part 1: A Starter’s Guide
Digital Personalization Part 2: An Incremental Approach
Digital Personalization Part 3: Where Is the Technology Going?
Read more about Timm Henderlight.