Retail Books

 

Categories

Search

Sort By

The Gold Standard: Giving Your Customers What They Didn’t Know They Wanted

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients....

The Lean Marketplace: a Practical Guide to Building a Successful Online Marketplace Business

It's a handbook for anyone building an online marketplace. The same methods will apply whether your organization is a startup, a cooperative, a non-profit, or a big brand. Not every...

The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands

Discover the secrets to successful luxury brand management with this bestselling guide written by two of the world's leading experts on luxury branding, Jean-Noël Kapferer and Vincent Bastien, providing a...

The New Multichannel, Integrated Marketing: 29 Trends for Creating a Multichannel, Integrated Campaign to Boost Your Profits Now

Business owners and entrepreneurs…You’re losing time, money, and opportunity if your marketing and advertising are underperforming. And with all the brand-new advances in generating leads and sales – your current...

The New Rules of Retail: Competing in the World’s Toughest Marketplace

The New Rules of Retail, a book by Robin Lewis and Michael Dart, highlights how technology and globalization have facilitated unprecedented consumer power. Taking full advantage of these dynamic times requires...

The New Science of Retailing: How Analytics are Transforming the Supply Chain and Improving Performance

Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use...

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values...

The Passive Income Blueprint Drop Shipping Edition: Create Passive Income with Ecommerce using Shopify, Amazon FBA, Affiliate Marketing, Retail Arbitrage, eBay and Social Media

If you're looking to start your own business online without breaking the bank and using up all your savings, dropshipping is the right online business for you! All you need...

The Retail Chronicles: The Day and Life of a Customer Service Associate: Retail is not as easy as you think

Some believe retail is the easiest career in the world, and the employees should be happy all the time. When a customer notices a cashier is not smiling, they feel...

The Retail Revival: Reimagining Business for the New Age of Consumerism

The Retail Revival answers these questions by looking into the not-so-distant retail past and by looking forward to a future that will continue to redefine retail and its enormous effect...

The Retail Sales Bible: The Great Book of G.R.E.A.T. Selling

Rick Segel and Matthew Hudson, Ph.D. have simplified the retail selling process into a user-friendly book filled with concepts that are memorable, easy to master, easy to use, and will...

The Shopping Revolution, Updated and Expanded Edition: How Retailers Succeed in an Era of Endless Disruption Accelerated by COVID-19

In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert, and professor at The Wharton School, examines the companies that have been most successful during this wave of change, and...