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Starting an Online Business All-in-One For Dummies

The sixth edition of Starting an Online Business: All-in-One For Dummies will teach you the basics and beyond. It will prepare you to set up your business website, offer your products in...

The Amazon Management System: The Ultimate Digital Business Engine That Creates Extraordinary Value for Both Customers and Shareholders

Amazon’s trillion-dollar success is the envy of everyone, but achievable by anyone. What has propelled their record streak of growth? Their management system, and can do the same for you...

The Amazon Way: Amazon’s 14 Leadership Principles

The 3rd edition of The Amazon Way is one of the rare business leadership books giving actionable insights for innovation and business growth to be the basis for your digital transformation gameplan. The Amazon Way translates...

The Big Store

The Big Store is the inside story of Sears' decline and resurrection. Allowed unprecedented and unrestricted access to Sears' records, offices, meetings, and executives, the award-winning journalist Donald R. Katz...

The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

Fader's first book, Customer Centricity, quickly became a go-to for readers interested in focusing on the right customers for strategic advantage. In this new book, Fader and Toms offer a true...

The Effects of E-Commerce on Retail Supply Chains: How retailers are winning by investing in the future of supply chains

Technology is disrupting the retail industry through the creation of e-commerce and online retail shopping. While it is much more visible to consumers how this disruption is changing storefronts, an...

The Everything Store: Jeff Bezos and the Age of Amazon

The Everything Store will be the revealing, definitive biography of the company that placed one of the first and largest bets on the Internet and forever changed the way we shop...

The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google

Amazon, Apple, Facebook, and Google are the four most influential companies on the planet. Just about everyone thinks they know how they got there. Just about everyone is wrong. For all...

The Future of Omni-Channel Retail: Predictions in the Age of Amazon

Everyone shops online these days, but there are certain experiences and products that resist the move to e-commerce. When we can order almost anything online, what compels us to make a...

The Gold Standard: Giving Your Customers What They Didn’t Know They Wanted

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients....

The Lean Marketplace: a Practical Guide to Building a Successful Online Marketplace Business

It's a handbook for anyone building an online marketplace. The same methods will apply whether your organization is a startup, a cooperative, a non-profit, or a big brand. Not every...

The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands

Discover the secrets to successful luxury brand management with this bestselling guide written by two of the world's leading experts on luxury branding, Jean-Noël Kapferer and Vincent Bastien, providing a...