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How retailers plan to use connected TV in 2025

Streaming services continued to embed themselves in consumers daily media habits in 2024. As they did, brands sought out new ways to enter those experiences, leveraging ads, artificial intelligence and...

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Future-Proof Your Retail Strategy: Top Trends Shaping Commerce in 2025

In an ever-evolving retail landscape, staying ahead of shifting consumer expectations is crucial for success. As consumers increasingly demand personalized, seamless experiences, retailers must leverage cutting-edge technology and data-driven insights...

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How GenAI Will Transform Your Customer Experience Program

According to Gartner, 76% of organizations plan to use generative AI (GenAI) to enhance their internal efficiency and achieve cost savings when it comes to customer experience (CX). This is...

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Win in 2025 With a Holistic Approach to Merchandising

Retailers today face challenges like supply chain disruptions, evolving customer expectations, and emerging technologies such as AI and VR. To help you stay ahead, this webinar explores how a holistic...

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Unified Commerce: The Future of Retail and the Power of Autonomous Agents

True Unified Commerce is the future of retail, seamlessly blending online and offline shopping experiences. Autonomous agents elevate this by automating tasks, personalizing customer interactions, and optimizing operations. This powerful...

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2025 Digital Retail Forecast: Opportunities, Challenges and Strategies

The digital retail landscape is constantly shifting, and so are the possibilities. Join us as we delve into the trends, opportunities, and challenges that will define the success of digital...

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Leveraging AI to Expand Globally While Protecting Your Brand and Customers

Do You Speak the Language of Your Customers? In today’s interconnected world where retail has no borders, ensuring customer loyalty has become both complex and crucial. Consider this: Nearly 66...

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Tech Talk: Modernizing In-Store Experience with Unified Commerce

"As e-commerce continues to grow, how do you make visiting your brick-and-mortar store a more attractive option? You might find the solution in your IT operations. Join experts Jon Lloyd...

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5 Ways AI Can Turbocharge Your Holiday Marketing

Ready to unwrap AI's potential for your holiday campaigns? Join us to explore how AI can elevate customer experiences and drive better business outcomes this holiday season. • Discover the...

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Retail Innovation: How In-Store Technology is Redefining the Customer Experience

In this webinar, we will dive into the retail technologies that are reinventing the shopping experience. From Retail Media, to livestreaming, to personalization, we will look at the ways that...

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Trend Watch: How Customer Journeys Are Changing E-Commerce

Between recommendations from friends, creator commentary, brick and mortar encounters, email blasts, brand partnerships, and endless digital channels, how a customer finds your brand and ultimately makes a purchase varies...

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Overcoming 5 leading retail challenges heading into 2024

CX practitioners face and overcome many challenges throughout the year, but heading into 2024, retailers have five things on their minds. That is according to a survey conducted by Verint,...

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