What's the most powerful thing you can do to grow your business? It's not another spreadsheet, Facebook ad, or reel. It's sitting across the table from someone who truly understands the journey. In this heartfelt and energizing episode, Cathy sits...
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In this first episode of a three-part series, I’m talking about what it really means to create an exceptional brand in today’s retail environment. I’m sharing what I’m seeing in shops right now and why being “fine” or average is...
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Retail didn't have a middle management problem. It had a leadership investment problem — and solved it the fastest and worst way possible. In this episode, Ron breaks down what actually happens when you eliminate the manager: the floor walks...
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In this episode of the Retail Mystery Series, I’ll walk you through a common situation many shop owners experience but struggle to explain. Sales are strong. The shop is busy. Yet there is little cash left at the end of...
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On this week’s Modern Retail Podcast, senior reporter Gabi Barkho delves into the growing phenomenon of AI-generated review summaries. It’s one of the many ways generative AI is already impacting the way people discover products and shop online. These summaries...
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