The Challenge A growing customer base demands optimized performance. A national department store chain faced challenges surrounding server capacity due to an increasing number of transactions. The company had the ability to process no more than 40 transactions per minute...
Learn MoreThe Challenge A national retailer with over 400 locations experienced a myriad of problems with the use of their in-store systems. Because the retailer relied heavily on seasonal employees, their lack of training materials led to management problems, poor customer...
Learn MoreThe Challenge The CIO of a big box retailer was seeking to improve the productivity of his IT organization. Existing SDLC and change management procedures provided an adequate framework for project and change execution, but lacked formality in the areas...
Learn MoreThe Challenge Despite its benefits, rapid growth can present a multitude of challenges. A leading retail SaaS-based vendor was in need of additional capacity and flexibility to keep up with growth and future demand. The business accelerated rapidly, and it...
Learn MoreThe Challenge A world-renowned designer, manufacturer, distributor, and retailer of fashion and luxury goods was preparing to roll out a new, global point-of-sale solution. With nearly 280 stores in 37 countries, the implementation posed some complex, daunting challenges. Procedural inefficiencies,...
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