Retail Strategies Blog

No one likes surprises at work. We want to make plans, execute against them, and meet or exceed our customers’ expectations. This is even more the case today in retail. Customers don’t want surprises. They don’t want to arrive at...

I don’t know what fabric softener is. I mean, I can reasonably deduce its purpose from its name, but I have never sought, purchased, or used fabric softener. None of my clothing feels scratchy or hard enough that I’m uncomfortable...

Retailers Must Innovate Everyone agrees with the idea that retail requires innovation. Whether they added subscription services last year, they're adding curbside pickup capabilities today, or they'll be adding appointment scheduling or some other new function next year, retailers have...

My dress was ironed, shoes shined, and hair tucked neatly behind my ears for the first day of my first job. I walked confidently into the room, knowing that I was fit for the position and ready to confront challenges...

Right now, it’s nearly impossible to ignore the upheaval and chaos of our cultural climate. It’s nearly impossible to shutter ourselves from the nationwide outcry for justice. It’s nearly impossible to continue on in ignorance. The privileged have come forward...