The Challenge: Cumbersome Testing Procedures A leading national retailer was developing a new, mission-critical, in-store application. Product reliability and stability were crucial, and the target deployment date was fast approaching. The retailer needed assurance that, given the time constraints, their...
Learn MoreThe Challenge A growing customer base demands optimized performance. A national department store chain faced challenges surrounding server capacity due to an increasing number of transactions. The company had the ability to process no more than 40 transactions per minute...
Learn MoreChallenge: The Strain of New Product Development An established software provider was in the midst of constructing a beta version of a new core product offering. The software development effort was strained by limited resources from all departments across the...
Learn MoreThe Challenge The CIO of a Fortune 500 wholesale club chain was concerned that a plan to evolve the IS organization into a more customer-focused entity had an unintended, negative effect on project and change execution. He observed vast inconsistencies...
Learn MoreThe Challenge A national retailer with over 400 locations experienced a myriad of problems with the use of their in-store systems. Because the retailer relied heavily on seasonal employees, their lack of training materials led to management problems, poor customer...
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