The Challenge A well-known national footwear retailer with many locations was struggling with an outdated point of sale (POS) system and recognized that an upgrade would lead to a more seamless customer experience. From mobile payments to complex discounts, this...
Learn MoreThe Challenge A publicly traded, New York-based retailer of fine accessories and gifts with more than 300 stores in the United States and Canada was on the verge of replacing its existing POS system. The POS project team anticipated the...
Learn MoreRetail Growth Overwhelming IT Department The Challenge Although fast-paced expansion is a byproduct of a successful retail business, IT may struggle to adequately support that growth. An upscale designer of sportswear and accessories for women with a growing number of...
Learn MoreThe Challenge The CIO of an iconic apparel and accessories retailer was two years into a planned one-year POS and EMV compliance upgrade when they reached out to Sophelle for help. He knew his team didn’t have enough experience in...
Learn MoreThe Challenge An Internet Retailer Top 500 company and Inc. 500 Fastest-Growing private company was getting ready for a major ecommerce platform update. Wanting to expand into the business-to-business (B2B) market space, the executive team turned to Sophelle for the...
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