Shiny Objects You Want vs Foundational Elements You Need

There was an interesting picture recently posted on LinkedIn showing New York City’s tall, shimmering skyscrapers, juxtaposed against the city’s shaky foundations. They suggested that the image was a metaphor. We agree. What we saw was a metaphor for retailers...

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Millennial Report: Privacy Is Dead

The first time I posted a picture of myself on the internet, I was a brace-face fourteen-year-old. I took an unflattering picture on the webcam attached to my family’s shared computer and posted it to MySpace where I thought only...

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The Irreversible Trend of Contactless Shopping

After a full year of pandemic living, it finally feels like we’re reaching the tail end of this life-altering situation. As the vaccination push continues, businesses are preparing for a return to normalcy—whatever that may look like in the post-COVID...

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